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The Method — Measure

Measure phase: a worksheet businesses can use today

Work through the five prompts below and you will have a usable draft of a baseline nobody argues with by the end of the afternoon.

Measure phase: a worksheet businesses can use today
Steven Lockhart, partner at Growth-Scaling
Written by
Last reviewed August 2026 · Updated August 2026
7 min read · Reviewed by both partners
5
prompts
1
afternoon
Measure
DMAIC stage
1
written output
Published Growth-Scaling pricing and this topic’s row in Sitemap v9.

This is the do-it-yourself version. It will not match a facilitated session, and it is far better than skipping the phase.

Write the answers down. The value is in the artifact, not the thinking.

Step by step

  1. Prompt one: state the goal in a number and a date

    If it has no number or no date, it is an aspiration and this phase cannot use it.

  2. Prompt two: list what you actually know, with sources

    Two columns: the claim, and where the number came from. Blank second column is the finding.

  3. Prompt three: name three candidate answers

    For Measure that means three candidates for putting numbers on the constraint: cost to acquire by source, lifetime value, payback period. Three, not one.

  4. Prompt four: find the number that separates them

    Which single figure would eliminate two of the three? Go and get it.

  5. Prompt five: write the conclusion in one paragraph

    A baseline nobody argues with. One paragraph, dated, shared with whoever else needs it.

Common mistakes

Doing it alone

Owners are structurally unable to be objective about their own business. Bring at least one other person.

Stopping at prompt three

Three candidates is comfortable. Choosing between them is the phase.

Frequently Asked Questions

Measure phase: a worksheet businesses can use today?

This is the do-it-yourself version. It will not match a facilitated session, and it is far better than skipping the phase.

How does Growth-Scaling turn this into a concrete next step?

It sits under The Measure Phase in the Growth Scaling Method. The next step for an owner is the $1,500 Assessment, which reads your own numbers against everything described above.

How is this priced?

Three fixed steps at $1,500 apiece make up the $4,500 Foundation. Anything ongoing is scoped in writing by the Plan, with a $5,000 monthly floor.

Is there an account team?

No. David Mitroff and Steven Lockhart do the work themselves, which is why capacity is limited and why the diagnosis comes before any commitment.

References

  1. www.irs.gov — primary source
  2. www.data.gov — primary source
  3. www.usa.gov — primary source

Or have it run for you

The Assessment is this worksheet done properly, with both partners and an outside read.

Book the $1,500 Assessment

Growth-Scaling is a marketing and business-scaling firm. It is not a licensed practitioner in any client vertical and does not provide medical, legal, financial, or contracting services; all industry content on this site is marketing and growth guidance for owners in those fields. Figures describing past engagements refer to specific businesses under specific conditions and are not a prediction of any future result. No outcome is promised.

Written by Steven Lockhart, reviewed by David Mitroff, Ph.D. Figures and regulatory details reflect the cited public sources; requirements vary by state and situation. Growth-Scaling is a marketing and business-scaling firm, not a licensed practitioner in any client vertical.

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