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Services — Deliverable 5 of 7

The Scaling Retainer: fractional CMO, two partners, one number

David and Steven as your fractional strategic marketing leadership — the strategist and the systems operator, every month, governing the execution of the method, holding the floor, and keeping the whole business pointed at the goal. Executive marketing leadership without the executive salary.

David Mitroff, Ph.D., and Steven Lockhart presenting together — the two partners every retainer client works with
Both engines, every month: strategy and systems in the same room.
Steven Lockhart, partner at Growth-Scaling
Written by
Last reviewed August 2026 · Updated August 2026
8 min read · Reviewed by both partners
$2,500–$5,000
per month
2 partners
strategist + systems operator
Monthly
governance session against the Plan
5 of 7
the firm’s flagship recurring offer
Pricing and scope: the Growth-Scaling Service Ladder. The retainer is scoped by the Plan of Action.

Quick Answer

The Scaling Retainer ($2,500–$5,000/month) is fractional CMO leadership from both Growth-Scaling partners: a monthly strategic governance session against the Plan of Action, ongoing Frame/Floor/Focus oversight, priority access between sessions, and cross-functional direction of your other programs so they run as one system. It exists to prevent the single biggest risk to any plan — drift.

Key Takeaways

David Mitroff, Ph.D., and Steven Lockhart, the two Growth-Scaling partners
  • Two senior operators for a fraction of one CMO hire: the strategist (David) and the systems operator (Steven), both on the account, every month.
  • The method, defended monthly: the goal is defended, the floor is enforced, the focused path is protected from drift — which is how plans actually fail.
  • A monthly governance session against the Plan of Action and the goal, not a status call about activity.
  • Priority access between sessions for the decisions that matter, when they matter.
  • Cross-functional direction: the website, authority, and AI-search programs are steered as one system instead of three vendors.

01What the retainer is

Plans do not usually fail loudly. They drift: the cadence slips a week, an urgent idea displaces the focused path, the goal quietly gets renegotiated downward, and six months later the business is busy and off-course. The fix is not more effort. It is governance — someone whose job is to defend the plan against the hundred reasonable-sounding reasons to abandon it. Why businesses improve and then quietly slide back is this failure mode, documented.

The Scaling Retainer is fractional CMO leadership from both partners: a monthly strategic governance session against the Plan of Action, ongoing oversight of the method’s three phases, priority access between sessions, and unified direction of every running program.

It is the firm’s flagship recurring offer and the highest expression of strategy-through-implementation — the answer to the fact that most firms are one or the other: consultants who advise and leave, or agencies who execute without strategy. The retainer is deliberately both. How to know when a business is ready for a fractional CMO covers the readiness signals.

02What the retainer includes

Monthly

The governance session

Both partners, against the Plan of Action and the goal: what moved, what drifted, what the numbers say, and what gets decided — a working session with an agenda the plan sets.

Ongoing

Frame / Floor / Focus oversight

The goal is defended, the floor is enforced, and the one path is protected from the drift that kills plans — the method, applied continuously rather than once.

Between sessions

Priority access

Direct access to the partners for the decisions that matter — the pricing call, the hire, the opportunity that will not wait for the next session.

Cross-functional direction

When the Plan runs multiple programs — the website engine, the authority engine, the AI-search program — the retainer synchronizes them: the content engine feeds AI search, events feed reputation, reputation feeds conversion, and the website anchors all of it, on one calendar. Three programs run by three uncoordinated vendors is how budgets evaporate; one system with one governing hand is how they compound.

Why two partners instead of one CMO

Because strategy and systems are different jobs, and hiring one person who is senior at both costs more than this retainer by a multiple. David owns the strategy and the psychology of the buyer; Steven owns the production systems and the measurement. On the retainer, both are in the room — so nothing falls into the gap between advice and execution, which is where most marketing money actually dies. The longer the retainer runs, the more the partners know the business, and the faster good decisions get made.

03Where it sits in the sequence

Deliverable 5 follows the Foundation like every recurring program: it governs execution of the Plan of Action, so it cannot precede the plan. It pairs with whichever build program is running, because someone has to own the number the build produces — and on this retainer that ownership is explicit and monthly.

The retainer is also where the Compound phase lives in practice: the monthly rhythm that catches problems early, the named owners, and the quarterly review that re-checks whether the constraint has moved. The combined recurring floor across programs is $5,000 a month — if the goal can be served for less, we say the business is not yet ready for the engine, and the Foundation stands on its own.

Leadership is scoped from the diagnosis

The retainer is recommended and priced by the Plan of Action — which starts, like everything here, with the $1,500 Assessment.

Book the $1,500 Assessment Call (949) 628-6500

Frequently Asked Questions

How much does the Scaling Retainer cost?

$2,500 to $5,000 a month, scoped by the Plan of Action. The combined recurring investment across all programs never falls below the $5,000/month floor — below that the work cannot be done to standard.

What does a fractional CMO retainer include here?

A monthly strategic governance session with both partners against the Plan of Action, continuous Frame/Floor/Focus oversight, priority access between sessions, and cross-functional direction of the website, authority, and AI-search programs so they run as one system.

Who actually works on my account?

David Mitroff, Ph.D., and Steven Lockhart — the two founding partners. There is no account team to be handed down to; both partners work every engagement.

How is this different from hiring a CMO?

A senior CMO hire costs a multiple of this retainer in salary alone and gives you one skill set. The retainer gives you two — strategy and systems — already fluent in your plan, without the recruiting risk.

Can I start with the retainer before the Foundation?

No. The retainer governs execution of the Plan of Action; without a plan there is nothing to govern. Foundation first: Assessment, Brand Book, Plan — $4,500, then the engine.

The Bottom Line

The Scaling Retainer is $2,500–$5,000 a month for both partners — the strategist and the systems operator — governing your plan monthly, defending it from drift, and steering every running program as one system. It is executive marketing leadership priced below one executive’s salary, and it is how the method holds after the building starts.

References

  1. U.S. Department of Labor. “Business Owners and Employers.” dol.gov/general/topic/business
  2. U.S. Small Business Administration. “Business Guide — Manage Your Business.” sba.gov/business-guide/manage-your-business
  3. U.S. Bureau of Labor Statistics. “Business Employment Dynamics.” bls.gov/bdm

About This Page

This page describes Deliverable 5 of the Growth-Scaling Service Ladder as specified in the firm’s Brand Intelligence Book (Edition 2.0, July 2026), Section 6. Pricing shown is the published range. Written by Steven Lockhart, reviewed by David Mitroff, Ph.D.

Growth-Scaling is a marketing and business-scaling firm. It is not a licensed practitioner in any client vertical and does not provide medical, legal, financial, or contracting services; all industry content on this site is marketing and growth guidance for owners in those fields. Figures describing past engagements refer to specific businesses under specific conditions and are not a prediction of any future result. No outcome is promised.

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